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Privacy Policy

PRIVACY POLICY

This website is operated by SatinSmart. The purpose of this policy is to fully inform you how we handle your personal data.

 

To help us achieve our goal of providing the highest quality products and services, we use information from our interactions with you. Because we respect your privacy, we have implemented procedures to ensure your personal information is handled in a safe, secure, and responsible manner.

 

What type of information do we collect?

 

We may ask you to provide personal information on this website. In some cases, if you choose not to provide the requested information, you may not be able to access the entire website or participate in all of its features.

 

We receive and store any personal information when you:

 

  • Purchase our products

  • Send us an email

  • Provide information in other ways, such as subscribe to our newsletter

 

We may collect the following personal information:

 

  • Your name

  • Address

  • Telephone number

  • Email address

  • Your account number if you pay by credit or debit card

  • From your purchases and other interactions with us, we obtain information concerning your product preferences

 

How do we use the information we collect?

 

SatinSmart may collect your personal data, subject to applicable data-privacy laws. We may collect information to:

 

  • Complete your purchase

  • Send you informational email

  • Identify your product preferences to notify you of new or additional products and promotions that may interest you

  • Improve our merchandise selection, customer service, and overall shopping experience

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You may opt out of receiving any or all communication from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.

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We may also collect information on how our website is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

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Tracking & Cookies Data

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We use cookies and similar tracking technologies to track the activity on our website and we hold certain information.

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Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags, and scripts to collect and track information and to improve and analyse our website.

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You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

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Examples of Cookies we use:

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  • Session Cookies, used to operate our website

  • Preference Cookies, to remember your preferences and various settings

  • Security Cookies for security purposes

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Use of Data

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SatinSmart uses the collected data for various purposes:

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  • To provide and maintain our Service

  • To notify you about changes to our Service

  • To allow you to participate in interactive features of our Service when you choose to do so

  • To provide customer support

  • To gather analysis or valuable information so that we can improve our Service

  • To monitor the usage of our Service

  • To detect, prevent and address technical issues

  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or inquired about unless you have opted not to receive such information

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Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)

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If you are from the European Economic Area (EEA), SatinSmart's legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

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SatinSmart may process your Personal Data because:

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  • We need to perform a contract with you

  • You have given us permission to do so

  • The processing is in our legitimate interests and it is not overridden by your rights

  • For payment processing purposes

  • To comply with the law

 

Retention of Data

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SatinSmart will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

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SatinSmart will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

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Transfer of Data

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Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

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If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.

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Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

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SatinSmart will take all the steps reasonably necessary to ensure your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

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Disclosure of Data

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Business Transaction

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If SatinSmart is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

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Disclosure for Law Enforcement

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Under certain circumstances, SatinSmart may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

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Legal Requirements

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SatinSmart may disclose your Personal Data in the good faith belief that such action is necessary to:

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  • To comply with a legal obligation

  • To protect and defend the rights or property of SatinSmart

  • To prevent or investigate possible wrongdoing in connection with the Service

  • To protect the personal safety of users of the Service or the public

  • To protect against legal liability

 

Security of Data

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The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

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Our Policy on "Do Not Track" Signals under the California Online Protection Act (CalOPPA)

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We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

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You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

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Your Data Protection Rights under the General Data Protection Regulation (GDPR)

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If you are a resident of the European Economic Area (EEA), you have certain data protection rights. SatinSmart aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.

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If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

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In certain circumstances, you have the following data protection rights:

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  • The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.

  • The right to object. You have the right to object to our processing of your Personal Data.

  • The right of restriction. You have the right to request that we restrict the processing of your personal information.

  • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.

  • The right to withdraw consent. You also have the right to withdraw your consent at any time where SatinSmart relied on your consent to process your personal information.

 

Please note that we may ask you to verify your identity before responding to such requests.

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You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

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Service Providers

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We may employ third party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related services or assist us in analyzing how our Service is used.

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These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

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Analytics

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We may use third-party Service Providers to monitor and analyze the use of our Service.

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  • Google Analytics

    Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

    You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.

    For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

 

SatinSmart may use remarketing services to advertise on third-party websites based on your past visits to our website.

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  • Google Ads (AdWords)

    Google Ads (AdWords) remarketing service is provided by Google Inc.

    You can opt-out of Google Analytics for Display Advertising and customise the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads

    Google also recommends installing the Google Analytics Opt-out Browser Add-on - https://tools.google.com/dlpage/gaoptout - for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

    For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en​

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Payments

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We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).

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We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

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The payment processors we work with are:

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Links to Other Sites

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Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third party sites or services.

 

Children's Privacy

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SatinSmart does not deliberately market to children or knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

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Changes to This Privacy Policy

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We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our website, prior to the change becoming effective and update the "effective date" at the bottom of this Privacy Policy.

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You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

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Contact Us

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If you have any questions about this Privacy Policy, please contact us by email:

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Sandra@SatinSmart.com

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Last updated on January 1, 2024

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